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If I type a long e-mail, the cursor starts to disappear at times, if I make an error and delete it, or sometimes it just disappears [win7]

  • 6 respuestas
  • 3 tienen este problema
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  • Última respuesta de azure

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I have Win7 Pro, using TB 24.6.0. If I type a long e-mail (I haven't counted the letters, the number would be many), then the cursor disappears off & on. The cursor disappears mostly when I make a typing error, backspace or delete the error. Eventually, I can't continue typing--cursor is gone. Sometimes the cursor has relocated to the beginning of the e-mail (top of the frame) and I have substantial difficulty moving it back to where I stopped typing. I cannot just click on where I stopped typing

I saved one of these e-mails as a draft, and noticed there were many letters/junk at the end of the e-mail and one e-mail recipient told me she's seeing similar lines of letters/junk at the end of my e-mails.

I've tried running TB in safe mode, but didn't have reason to type out a long e-mail while it was in safe mode so I'm not sure if it recurs in safe mode or not. I don't really have any add-ons. I mostly use the defaults TB assigns at download.

Haven't had this problem before, it's a very annoying problem.

I have Win7 Pro, using TB 24.6.0. If I type a long e-mail (I haven't counted the letters, the number would be many), then the cursor disappears off & on. The cursor disappears mostly when I make a typing error, backspace or delete the error. Eventually, I can't continue typing--cursor is gone. Sometimes the cursor has relocated to the beginning of the e-mail (top of the frame) and I have substantial difficulty moving it back to where I stopped typing. I cannot just click on where I stopped typing I saved one of these e-mails as a draft, and noticed there were many letters/junk at the end of the e-mail and one e-mail recipient told me she's seeing similar lines of letters/junk at the end of my e-mails. I've tried running TB in safe mode, but didn't have reason to type out a long e-mail while it was in safe mode so I'm not sure if it recurs in safe mode or not. I don't really have any add-ons. I mostly use the defaults TB assigns at download. Haven't had this problem before, it's a very annoying problem.

Modificadas por Wayne Mery el

Todas las respuestas (6)

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first, try a later version. I recall having similar issues for a time, and later versions fixed the issue. As I use daily builds I do not know what version actually fixed it. But the early bird version here https://www.mozilla.org/en-US/thunderbird/channel/ will hopefully work for you.

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I've updated. Guess I'll see if it make any difference & I hope that the update doesn't include some features I really don't want/need/get in the way of other software. No release notes (quite of few which I don't understand anyway, I wish they were written for non-tech people so I could have some idea of what has been changed in an update) appeared when the update downloaded or TB restarted.

Thanks for your suggestion.

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Tried updating to TB v. 31.0.

Problem has recurred while typing long e-mail. Occurs less frequently but it's still happening. Recipients of these e-mails tell me there's alot of letters at the end of the e-mail. I don't know if those are letters I deleted or what.

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The problem has become more severe w/time. I updated to 31.1 or whatever it is and will see if the problem continues. It is a very annoying problem

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I still suggest you try one of the pre release versions from here https://www.mozilla.org/en-US/thunderbird/channel/ ( or both if one does not fix it for you.) One of them is a pre release of Version 34

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May I ask why? Have you learned that that specific problem is solved in a pre-release version? So far I've upgraded once on your advice, now I've upgraded again to 31. Problem's still there. Unless I'm told that the problem's been solved for sure in a latter version, I'm not going to upgrade because sometimes the upgrades bring problems w/them for a low tech user. I don't want to chat, etc., I just want to be able to send and receive e-mails.

I'm still working with the security software people re: some continuing issues w/FF.  

I'd like to spend more time doing my work, or communicating w/friends, not dealing w/software problems.

Is there anyway of my finding out what, if any update, includes whatever is needed to solve my specific problem? I use Win7 Pro, SP1, 3.40 Gz processor, 3.19 Gb usable RAM, 64 bit OS. I don't know what other information is needed.