We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

Firefox has lost my sync account so how can I use the sync key

  • 1 respuesta
  • 4 tienen este problema
  • 19 visitas
  • Última respuesta de guigs

Thursdaycat
Thursdaycat
more options

I have had to re-install all Apps on my Android device. I cannot sync Firefox because Firefox has lost my sync account - it cannot find my email address, never mind the password. So if I set up a new account, how do I use the sync key?

I have had to re-install all Apps on my Android device. I cannot sync Firefox because Firefox has lost my sync account - it cannot find my email address, never mind the password. So if I set up a new account, how do I use the sync key?

Todas las respuestas (1)

guigs
guigs
more options

HI Thursdaycat, Thank you for your question. I understand that the sync account is not working in Firefox for Android.

Currently in version 29, there is no sync key. Sync your Firefox bookmarks, history, passwords and more will explain how to update to the new sync.