We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Get back the folders and contents that have disappeared

  • 2 replies
  • 2 have this problem
  • 3 views
  • Last reply by fruitbat

more options

All of a sudden subfolders of my inbox for one of my accounts have disappeared, even though I can still see them (and their contents) when I access that account through outlook and the provider's webmail. I want to see them (and their contenets) in the thunderbird left hand panel once again.

All of a sudden subfolders of my inbox for one of my accounts have disappeared, even though I can still see them (and their contents) when I access that account through outlook and the provider's webmail. I want to see them (and their contenets) in the thunderbird left hand panel once again.

Chosen solution

right click the account in the left pane and select subscribe. Are the folders subscribed?

Read this answer in context 👍 0

All Replies (2)

more options

Chosen Solution

right click the account in the left pane and select subscribe. Are the folders subscribed?

more options

Yep, thanks very much Matt.

All back, and happy to use Thunderbird again!