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Ubuntu firefox 29.0 cannot enter details in forms

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  • Last reply by mellymeow

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Since updating to Ubuntu firefox 29.0 I now cannot enter details in forms. Specifically, I cannot enter dates into tripadvisor. The form fields are inaccessible so I have to resort to using Chrome browser until there's a fix. I have followed mozilla's troubleshooting tips and reset firefox but it has not made any difference to the problem. Please help!

Since updating to Ubuntu firefox 29.0 I now cannot enter details in forms. Specifically, I cannot enter dates into tripadvisor. The form fields are inaccessible so I have to resort to using Chrome browser until there's a fix. I have followed mozilla's troubleshooting tips and reset firefox but it has not made any difference to the problem. Please help!

Chosen solution

Can you try to start Firefox in Safe Mode to see if Firefox works properly with no error? You can start Firefox in Safe Mode below:

  • Windows/Mac: Go to Help > Restart with add-ons disabled
  • Linux: Run firefox -safe-mode in the Terminal/Konsole

If Firefox opens up fine with no problems, it's probably one of your extensions that's causing the issue. You can re-enable your add-ons one by one until you find the one that causes the issue upon being re-enabled.

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Chosen Solution

Can you try to start Firefox in Safe Mode to see if Firefox works properly with no error? You can start Firefox in Safe Mode below:

  • Windows/Mac: Go to Help > Restart with add-ons disabled
  • Linux: Run firefox -safe-mode in the Terminal/Konsole

If Firefox opens up fine with no problems, it's probably one of your extensions that's causing the issue. You can re-enable your add-ons one by one until you find the one that causes the issue upon being re-enabled.

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Thank you Moses. Firefox works fine in safe-mode so I'll try & work out how to enable my add-ons individually, thanks again for your help Moses.