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When I right-click on a window using Firefox, I can see the outline of a dialog box, but the contents are not displayed.

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  • Last reply by user669794

mrjedi2u
mrjedi2u
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When I right-click on a wallpaper or other item using Firefox, I can see the outline of a dialog box, but the contents are not displayed. This happens frequently, but not always. I had typed something into MS Word and then copied a portion of it. I then tried to paste it into the search box on my home page. I could see the right and bottom sides of a dialog box, but could not see the contents.

When I right-click on a wallpaper or other item using Firefox, I can see the outline of a dialog box, but the contents are not displayed. This happens frequently, but not always. I had typed something into MS Word and then copied a portion of it. I then tried to paste it into the search box on my home page. I could see the right and bottom sides of a dialog box, but could not see the contents.

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user669794
user669794
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Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: This will cause you to lose any Extensions and some Preferences.

  • Open websites will not be saved in Firefox versions lower than 25.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.