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I had to fully restore my HD and have subsequently lost all my saved e.mails from 2013 and start of this year,can I retrieve them in a new program install?

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  • Last reply by Toad-Hall

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I had a major system fault on Windows 7 and had to completely restore my HD.When restored I'd lost TB.I successfully reloaded TB but have now lost all my saved e.mails from 2013 plus those saved from 2014. The first e.mail now in my system is from the time TB was reloaded.These saved e.mails are important and therefore I need to know how,if possible,to retrieve the messages.

I had a major system fault on Windows 7 and had to completely restore my HD.When restored I'd lost TB.I successfully reloaded TB but have now lost all my saved e.mails from 2013 plus those saved from 2014. The first e.mail now in my system is from the time TB was reloaded.These saved e.mails are important and therefore I need to know how,if possible,to retrieve the messages.

Chosen solution

If you had an IMAP mail account then all your emails are stored on the server, so install Thunderbird and create the IMAP mail account to see folders and emails on the server.

If you had a POP mail account then all of your emails were stored on the computer and you should have been creating regular backups of your Profile folder or at least created a backup of your Profile (and any other documents / images etc on your computer ) before wiping the computer/reformatting and reinstalling OS. So you can use the backup to reinstall the Profile. If you used MozBackup tool to create the *.psv file, then reinstall MozBacktool and use it to restore the Profile.

If you did not create a backup of the Profile, but backed up/saved emails as .eml files saved to an external device, then you could use this addon to put those .eml files back into the new Profile.

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Chosen Solution

If you had an IMAP mail account then all your emails are stored on the server, so install Thunderbird and create the IMAP mail account to see folders and emails on the server.

If you had a POP mail account then all of your emails were stored on the computer and you should have been creating regular backups of your Profile folder or at least created a backup of your Profile (and any other documents / images etc on your computer ) before wiping the computer/reformatting and reinstalling OS. So you can use the backup to reinstall the Profile. If you used MozBackup tool to create the *.psv file, then reinstall MozBacktool and use it to restore the Profile.

If you did not create a backup of the Profile, but backed up/saved emails as .eml files saved to an external device, then you could use this addon to put those .eml files back into the new Profile.