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icons appear in e-mails

  • 3 replies
  • 1 has this problem
  • 2 views
  • Last reply by christ1

ivory123
ivory123
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I don't know if Thunderbird questions can be answered here. If they can, I would like to know if someone could suggest a solution to the "icon in e-mail" issue -- where a greyed-out icon suggesting two broken pieces appears in the e-mail at the beginning of the e-mail. I use Thunderbird 24.4.0. I don't see any settings for HTML in Tools>Options>Display.

I don't know if Thunderbird questions can be answered here. If they can, I would like to know if someone could suggest a solution to the "icon in e-mail" issue -- where a greyed-out icon suggesting two broken pieces appears in the e-mail at the beginning of the e-mail. I use Thunderbird 24.4.0. I don't see any settings for HTML in Tools>Options>Display.

All Replies (3)

christ1
christ1
  • Top 25 Contributor
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This is the correct place to ask Thunderbird related questions.

Can you post a screenshot of your problem?

http://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem

ivory123
ivory123 Question owner
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Here's a scan of a screenshot I made -- minus the e-mail addresses. The bracket on the left side shows where the icon appeared. The e-mail doesn't show the icon. The screenshot of the email with the icon in the upper-left corner contains e-mail addresses-- of the sender and myself.

Where, in Thunderbird, would there be an option to allow jpg's or HTML to display?

christ1
christ1
  • Top 25 Contributor
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I can't see anything from your scans. Can't you just post images?

Anyway, try View - Message Body As - Original HTML.

Press Alt or F10 in case the menu bar is hidden.