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Payments from customers all show the same name

  • 2 replies
  • 2 have this problem
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  • Last reply by 80linda

80linda
80linda
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I sell a number of products daily and the FROM part all say the Paypal payments are from the same person. The name is from one of my customers. How do I stop this from reoccuring. I don't want to delete all my emails. Any tips would help. Thank you.

I sell a number of products daily and the FROM part all say the Paypal payments are from the same person. The name is from one of my customers. How do I stop this from reoccuring. I don't want to delete all my emails. Any tips would help. Thank you.

Chosen solution

Delete the paypal address from the address book as Thunderbird is using the name associated with that entry.

Alternatively disable the use of Display names from the address book. Tools menu (Alt+T) > Options > Advanced > Reading and display Deselect the Show display names checkbox

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Matt
Matt
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  • Top 10 Contributor
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Chosen Solution

Delete the paypal address from the address book as Thunderbird is using the name associated with that entry.

Alternatively disable the use of Display names from the address book. Tools menu (Alt+T) > Options > Advanced > Reading and display Deselect the Show display names checkbox

80linda
80linda Question owner
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That worked! Thank you so much!