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How can I get past always ansering my security question for my bacn website.

  • 4 replies
  • 1 has this problem
  • 4 views
  • Last reply by mtdrum

mtdrum
mtdrum
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I go to my bank website and it always asks me my security question. It also tells me to set my browser settings to recognize the site. How can I change the browser settings if I keep seeing this message. I am using firefox 27.0.1 with windows 7 64 bit. Or am I not able to recognize the site. I understand security is important. I am also using this on my own laptop and home PC.

Any help would be greatly appreciated

I go to my bank website and it always asks me my security question. It also tells me to set my browser settings to recognize the site. How can I change the browser settings if I keep seeing this message. I am using firefox 27.0.1 with windows 7 64 bit. Or am I not able to recognize the site. I understand security is important. I am also using this on my own laptop and home PC. Any help would be greatly appreciated

Chosen solution

You need to clear existing cookies from a website if you make changes to the permissions because changes are only applied to new cookies and not to existing cookies.

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All Replies (4)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Such details are stored in a cookie.

  • Create a cookie 'allow' exception to keep such cookies, especially in case of secure websites and when cookies expire when Firefox is closed.
  • Tools > Options > Privacy > Cookies: Exceptions

In case you are using "Clear history when Firefox closes":

  • do not clear the Cookies
  • do not clear the Site Preferences

Note that clearing "Site Preferences" clears all exceptions for cookies, images, pop-up windows, software installation, passwords, and other website specific data.

Clearing cookies will remove all specified (selected) cookies including cookies with an allow exception that you would like to keep.

mtdrum
mtdrum Question owner
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I went and added my bank website to the exceptions. There is no X on clear cookies on exit. Logged all the way in on my bank site using the security question answer and main password. Logged out and closed out Firefox. Opened it back up to repeat process. It asks me for the security answer all over again?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Chosen Solution

You need to clear existing cookies from a website if you make changes to the permissions because changes are only applied to new cookies and not to existing cookies.

mtdrum
mtdrum Question owner
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You did it!!!

Thank You. It seems to be ok right now.

Thank You ever so much. Was getting ready to head to looney bin....