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Firefox will not load pages, and none of the steps in the support section are helping. I need a real person to help. Resetting, Reloading, Proxy, Firewall...

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  • Last reply by philipp

beltwaybrian
beltwaybrian
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I have gone through all of the above support articles after receiving the following message "Unable to connect

Firefox can't establish a connection to the server at www.msn.com. 

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer's network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web."

I reset, I checked the proxy (no), I checked the firewall (enabled for FF), I uninstalled/reinstalled, I have run malware check (negative). I am at my wit's end because I NEED FF for work applications that will not come through IE due to corporate policy. I need serious help or I am screwed.

FF was working perfectly until a week ago. Now it starts up on the FF home page but goes no further, even in SAFE mode. What gives?

I uninstalled Chrome, even.

I have gone through all of the above support articles after receiving the following message "Unable to connect Firefox can't establish a connection to the server at www.msn.com. The site could be temporarily unavailable or too busy. Try again in a few moments. If you are unable to load any pages, check your computer's network connection. If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web." I reset, I checked the proxy (no), I checked the firewall (enabled for FF), I uninstalled/reinstalled, I have run malware check (negative). I am at my wit's end because I NEED FF for work applications that will not come through IE due to corporate policy. I need serious help or I am screwed. FF was working perfectly until a week ago. Now it starts up on the FF home page but goes no further, even in SAFE mode. What gives? I uninstalled Chrome, even.

Chosen solution

hello, normally such issues are caused by a firewall/security software which doesn't recognize & therefore blocks new firefox versions. please try to remove all program rules for firefox in your firewall and let it detect the program again: Fix problems connecting to websites after updating Firefox

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philipp
philipp
  • Moderator
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Chosen Solution

hello, normally such issues are caused by a firewall/security software which doesn't recognize & therefore blocks new firefox versions. please try to remove all program rules for firefox in your firewall and let it detect the program again: Fix problems connecting to websites after updating Firefox