We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox gets stuck at the home page today

brentlindberg
brentlindberg
more options

When we open firefox and it goes to its home page its stuck and unresponsive but when I accessed it from a norton feedback its fine until I end up back at the home page then its stuck again.

When we open firefox and it goes to its home page its stuck and unresponsive but when I accessed it from a norton feedback its fine until I end up back at the home page then its stuck again.

All Replies (2)

Dawny
Dawny
more options

Please check the version of Fire Fox you are using. Please update it, if it is out-dated. Please clear the cache regularly, for improving the speed of your browser.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Sorry, but apparently there was a problem with Mozilla's service that updates the "snippet" that appears below the search box. If you happened to open Firefox at the wrong moment and got the bad snippet, you need to clear it out to resolve this issue. Could you try the solution in this thread: Firefox hangs on the default Start Page.