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Embedded Pop-ups for www.yellow.com are now appearing in embedded photos in different websites, reset Firefox but it comes back each time I relaunch FF

  • 1 reply
  • 2 have this problem
  • 9 views
  • Last reply by philipp

lfox59
lfox59
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The picture will have a small insert image of magnifying glass and any time you scroll over the picture it will show an ad to click for www.yellow.com. This interferes with some operations for drop downs and frankly is really irritating. How do I permanently remove this from Firefox....

The picture will have a small insert image of magnifying glass and any time you scroll over the picture it will show an ad to click for www.yellow.com. This interferes with some operations for drop downs and frankly is really irritating. How do I permanently remove this from Firefox....

All Replies (1)

philipp
philipp
  • Moderator
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hello, this sounds like a problem possibly caused by adware on your pc.

please go to firefox > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc).
also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there.
finally, run a full scan of your system with different security tools like the free version of malwarebytes & adwcleaner.

Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware