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Firefox will not open links embedded in Microsoft Outlook emails - why

  • 2 replies
  • 8 have this problem
  • 4 views
  • Last reply by cor-el

sbernknopf
sbernknopf
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Firefox is set as my default browser. When trying to open a website via a link in an email, I get an error message that says "This apperation has been canceled due to restrictions in effect on this computer".

Firefox is set as my default browser. When trying to open a website via a link in an email, I get an error message that says "This apperation has been canceled due to restrictions in effect on this computer".

All Replies (2)

Pamela
Pamela
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Hi

Here is an article to check/verify if your browser is set t default


https://support.mozilla.org/en-US/kb/how-make-web-links-open-firefox-default?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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This is usually caused by a problem with a registry key. 

HKEY_LOCAL_MACHINE\Software\Classes\htmlfile\shell\open\command

Hyperlinks are not working in Outlook: http://support.microsoft.com/kb/310049