Firefox refuses to open with latest version of Trusteer Rapport installed removed same and problem cured.
I have Firefox 24 installed and the latest Trusteer Rapport endpoint protection software. Trusteer specifically stated that it supported Firefox 24. However once installed Firefox refuses to open. On uninstalling the Trusteer software the problem has been solved.
Chosen solution
You can try to contact Trusteer for support.
Mac:System Preferences -> Other -> Rapport -> Stop Rapport
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Hi,
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Please ignore messagebot, unless if it did happen to you, but yes Trusteer Rapport does crash Firefox at start and uninstalling Trusteer is the only resolution.
Chosen Solution
You can try to contact Trusteer for support.
Mac:System Preferences -> Other -> Rapport -> Stop Rapport
Hi Firefox users,
We’re sorry you've encountered issues running Rapport with Firefox. Our Technical Support Team is available 24/7 via mail or live chat and would be happy to assist you. Please contact us at the links cor-el provided above (thanks cor-el!), or at:
http://www.trusteer.com/support/submit-ticket-step-2
Thanks
Ayala,
Trusteer Technical Support
Modified by Trusteer_Support
Since the thread owner reported in his original post that,
On uninstalling the Trusteer software the problem has been solved
I'm marking this thread solved. See the answers from cor-el and Trusteer_Support earlier in this thread for help with Trusteer's software.