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After shutting down my iMac last night, Firefox will not open this morning and I don't know why?

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  • 8 have this problem
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  • Last reply by morghanna

morghanna
morghanna
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My iMac is set to open to my home page My Yahoo with Firefox browser. This morning my Firefox browser is not opening and I don't know why? It does open on my new MacBook Air as per usual. I click on the icon but it does not respond even though I have opened it. this has never happened to me before and I don't know why it's happening now. I did a clean reinstall but that didn't work. Now what?????? With the add-on Troubleshooter should I have asked this question on my iMac using Safari? I am on my MacBook Air asking it.

My iMac is set to open to my home page My Yahoo with Firefox browser. This morning my Firefox browser is not opening and I don't know why? It does open on my new MacBook Air as per usual. I click on the icon but it does not respond even though I have opened it. this has never happened to me before and I don't know why it's happening now. I did a clean reinstall but that didn't work. Now what?????? With the add-on Troubleshooter should I have asked this question on my iMac using Safari? I am on my MacBook Air asking it.

All Replies (2)

morghanna
morghanna Question owner
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Actually it does open but nothing shows up. I can't use my iMac unless I use the Safari browser and I want to use Firefox! I'm at my wits end as to how to fix this. I have tried everything that troubleshooting has suggested on Mozilla support. Help!!!!!!!!

morghanna
morghanna Question owner
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I turned on my television and firefox showed up. I have my computer connected to my tv so I can watch Amazon Prime and external hard drive content. This particular issue has never happened before though. I don't know what I did wrong when I turned everything off last night?