We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

On GSN Games, I try to contact support at bottom of game, before I would click on contact support and a tab would open at the top but now nothing

  • 4 replies
  • 2 have this problem
  • 5 views
  • Last reply by KathySue73

more options

On GSN Games, I try to contact support at bottom of game, before I would click on contact support and a tab would open at the top but now nothing, a tab pops up and theres a little square box on it but it never loads to take me to support. It was working fine before. I probably hit the wrong button as usual. Help!

On GSN Games, I try to contact support at bottom of game, before I would click on contact support and a tab would open at the top but now nothing, a tab pops up and theres a little square box on it but it never loads to take me to support. It was working fine before. I probably hit the wrong button as usual. Help!

All Replies (4)

more options

Reload the webpage while bypassing the cache using one of the following steps:

  • Hold down the Shift key and click the Reload button with a left click.

OR

  • Press Ctrl + F5 or Ctrl + Shift + R (Windows and Linux)
  • Press Command + Shift + R (Mac)

Let us know if this solves the issues you are having.

more options

Games by GSN on Facebook, # New TAB

thats at the top of the browser, when i click for support, the new tab shows up and does nothing before it said contact support and worked. I have Internet explorer (xp) but I use firefox because its faster so its my default. I don't know whats going on.

more options

Can you post a link and possibly attach a screenshot to clarify which link you try to click?

Use a compressed image type like PNG or JPG to save the screenshot.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.
more options

Trying to send