Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

You are losing me as a user-no way toi contact you. Latest install bummer

  • 2 replies
  • 1 has this problem
  • 2 views
  • Last reply by kobe

more options

Been using Firefox for three years or more. Upgrades are automatically done. Latest upgrade to 23.0.1 seems to have knocked out my preferences and none of the search windows works. I had nice permaent tabs to click for easy web access, now gone. Explorer and Chrome work fine. So, my nice experience with Firefox is now a mess.

I have SP3 on Xp but when I tried to downgrade to 22.0, Firefox said can't do it.

Tried to re-start, ran male\ware, changed log in and nothing helps.

Been using Firefox for three years or more. Upgrades are automatically done. Latest upgrade to 23.0.1 seems to have knocked out my preferences and none of the search windows works. I had nice permaent tabs to click for easy web access, now gone. Explorer and Chrome work fine. So, my nice experience with Firefox is now a mess. I have SP3 on Xp but when I tried to downgrade to 22.0, Firefox said can't do it. Tried to re-start, ran male\ware, changed log in and nothing helps.

All Replies (2)

more options

Can you please elaborate on what exactly you lost in Firefox 23? For your search options, have you tried using https://addons.mozilla.org/en-US/firefox/addon/keyword-search/ to customize search settings?

more options

I also notice you have 2 flash players installed so something went wrong when Adobe Flash updated, you can clear the plugin database when firefox is closed, see below.