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brower will not remember log-on even if asked to do so

  • 4 replies
  • 1 has this problem
  • 2 views
  • Last reply by Dexawrek

Dexawrek
Dexawrek
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I downloaded a program that clears all browsing history, which it did. Upon restart I found It still goes to the websites but all I get is a white screen with blue wording down left side. I did some resetting in my Tools/privacy/history settings and ended up with " Always use 'Private setting mode' and "Never remember history". This setting now opens the web sites correctly BUT It will not remember log-in status even within the same session. For example I log into my banking site fine, then choose to look at my account information and it asks me to log-in. Id and get the page. I then want to pay a bill, it asks me to log-in ect,ect,ect, Or I log-into my home page, It used to log-on automatically, choose to navigate to my e-mail program and again it asks for a log in. When finished I return to the home page and have to log in again. Can anybody help.? Thank you.

I downloaded a program that clears all browsing history, which it did. Upon restart I found It still goes to the websites but all I get is a white screen with blue wording down left side. I did some resetting in my Tools/privacy/history settings and ended up with " Always use 'Private setting mode' and "Never remember history". This setting now opens the web sites correctly BUT It will not remember log-in status even within the same session. For example I log into my banking site fine, then choose to look at my account information and it asks me to log-in. Id and get the page. I then want to pay a bill, it asks me to log-in ect,ect,ect, Or I log-into my home page, It used to log-on automatically, choose to navigate to my e-mail program and again it asks for a log in. When finished I return to the home page and have to log in again. Can anybody help.? Thank you.

All Replies (4)

iamjayakumars
iamjayakumars
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Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You can not use Private Browsing mode (never remember history) when you need to keep cookies.
In PM mode all cookies are session cookies that expire at the end of the session.
Did you create a cookie allow exception for those websites? --- Which program or Firefox extension did you you install?
Is that a program like CCleaner?

Dexawrek
Dexawrek Question owner
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Cannot find where to create exceptions if its possible. I'm using Firefox 22.0. Do not know CCleaner. The one I used was 1-abc surf wash

Dexawrek
Dexawrek Question owner
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Will try when time permits having to find and reload add-ons.