Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

refresh does not work. Any suggestions? Tried most everthing.

  • 9 replies
  • 8 have this problem
  • 2 views
  • Last reply by cor-el

more options

I was working with a css file developing a website. Firefox was open for awhile and went to refresh the html page and it would not refresh. tried the clock wise arrow (did not work) forced refresh (alt+ f5) did not work, tried shift+ left mouse (did not work), tried alt +shift+ r (did not work). went as far as to uninstall Firefox and then reinstalled it, (did not work). I am at witts end. It use to work. I have a support ticket at the editor's support site waiting on answer from them incase it is my editor causing the problem. and know waiting on your reply. You will blame my editor and they will blame you and I don't know who to blame. I just know it does not work, I have checked my end, everything works in other browsers. I am having this problem just in Firefox. Do you have any suggestions on a fix for this?

I was working with a css file developing a website. Firefox was open for awhile and went to refresh the html page and it would not refresh. tried the clock wise arrow (did not work) forced refresh (alt+ f5) did not work, tried shift+ left mouse (did not work), tried alt +shift+ r (did not work). went as far as to uninstall Firefox and then reinstalled it, (did not work). I am at witts end. It use to work. I have a support ticket at the editor's support site waiting on answer from them incase it is my editor causing the problem. and know waiting on your reply. You will blame my editor and they will blame you and I don't know who to blame. I just know it does not work, I have checked my end, everything works in other browsers. I am having this problem just in Firefox. Do you have any suggestions on a fix for this?

All Replies (9)

more options

try to close and open fire fox again if not download it again hope it helps

more options

Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Modified by cor-el

more options

did you read the the problem? I did that and it did not work.

more options

Did you read the problem? I did that and that did not work. any other suggestions?

more options

The key combinations that you posted above (alt +shift+ r and alt+ f5) and tried aren't working to bypass the cache, so I wasn't sure that you reloaded those pages actually correctly

more options

I am so sorry. I meant to write ctrl instead of alt.

Do you know the run command to clear a local machine of called html's?

It's "start" then "run" then here is where I get lost or I forgot the command that goes inside the run box. Can you help me with this?

I have used it before about 6 or 7 months ago and forgot about it until just now. Sometimes having that folder full will mess up the browsers. Sometimes the browser will not clean it completely as you exit.

Again "I am so sorry" for the confusion.

more options

That is OK and thanks for correcting it.

You can try to set the browser.cache.check_doc_frequency pref to 1 to make Firefox check the server.

You can remove all data stored in Firefox from a specific domain via "Forget About This Site" in the right-click context menu of an history entry ("History > Show All History" or "View > Sidebar > History") or via the about:permissions page.

Using "Forget About This Site" will remove all data stored in Firefox from that domain like bookmarks, cookies, passwords, cache, history, and exceptions, so be cautious and if you have a password or other data from that domain that you do not want to lose then make a note of those passwords and bookmarks.

You can't recover from this 'forget' unless you have a backup of the affected files.

It doesn't have any lasting effect, so if you revisit such a 'forgotten' website then data from that website will be saved once again.

You can find the location of the disk cache on the about:cache page.

more options

Okay, I like some things about Firefox, and some I don't, this is one of my favorite pet peeves.

Any other program in the world just about, will refresh/reload whenever F5 key is tapped, but not Firefox. I've tried every way you can dream of to get it to work, it just doesn't seem to want to co-operate, one thing you might have overlooked, (and this is the ONLY thing that works for me) is right click on the page tab and click Reload Tab should be the first option on the drop down menu. That's the only way I've found to refresh short of going back or forward a page and coming back, or opening a new window and copy/pasting the address... Wish I could help more.

Modified by MarkfromKY

more options

Hi MarkfromKY

Could you please start a new thread for your question instead of posting in an existing thread?

Then you can provide more information like your operating system and installed extensions and installed plugins.


Did you try Safe Mode?

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.