Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

SSL indicator disappears when page with video tag has been loaded

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

more options

I have a strange bug in Firefox, that was detected when site moved to SSL.

There is single page site built on Backbone.

When page with video tag loaded SSL indicator disappears.

Firebug shows that Firefox create GET request connection to the server but it hangs.

All site logic work correctly. And video on this page works perfect, I can click play and new connection will be created and video played but first connection still hangs.

There is four page with video tag (four steps of wizard) and hanged connection appears randomly on this pages.

Actually this issue exists without SSL, but detected only when we moved to SSL and lock icon began to disappear.

I have a strange bug in Firefox, that was detected when site moved to SSL. There is single page site built on Backbone. When page with video tag loaded SSL indicator disappears. Firebug shows that Firefox create GET request connection to the server but it hangs. All site logic work correctly. And video on this page works perfect, I can click play and new connection will be created and video played but first connection still hangs. There is four page with video tag (four steps of wizard) and hanged connection appears randomly on this pages. Actually this issue exists without SSL, but detected only when we moved to SSL and lock icon began to disappear.

All Replies (1)

more options

The SSL indicator can disappear if there is mixed content on that page (i.e. coming via an unencrypted http connection).

Did you click the Site Identity Button (globe/padlock) and proceeded to the Security tab in Page Info?