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how to remove mystart when its removed and locked in about:config?

  • 2 replies
  • 2 have this problem
  • 6 views
  • Last reply by philipp

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Mystart has been uninstalled but still continues to plague every new tab. I have gone into abot:config but mystart is locked so i am unable to change that. I have restarted mozilla firefox to default settings and internet explorer but still have issues with this. I have removed bing and babylon succssfully but this sucker is driving me mad. Please help. I have followed all of the suggestions that have been given in the help forum.

Cheers

Mystart has been uninstalled but still continues to plague every new tab. I have gone into abot:config but mystart is locked so i am unable to change that. I have restarted mozilla firefox to default settings and internet explorer but still have issues with this. I have removed bing and babylon succssfully but this sucker is driving me mad. Please help. I have followed all of the suggestions that have been given in the help forum. Cheers

All Replies (2)

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Check for the presence of a mozilla.cfg file in the Firefox program folder to initialize some prefs.

This also involves the presence of a .js (JScript) file, probably in "defaults\pref" folder, that specifies to process this mozilla.cfg file.

If you have .js files apart from the channel-prefs.js file, that sets app.update.channel, in the defaults\pref folder then open this file in an editor like Notepad and please post its content.
Also please post the content of the mozilla.cfg file.

There shouldn't be a mozilla.fcg file present unless you've created it yourself to initialize some prefs.

If you have this mozilla.cfg file then best is to do a clean reinstall and delete the Firefox program folder before reinstalling a fresh copy of Firefox.

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hello hibiscuschick09, from the configuration you've provided at "more system details" it looks like your profile is clean so far. does the problem reappear after a restart of the browser?

if the problem is persisting please also run a full scan of your system with the security software already in place and different other tools like the free version of malwarebytes and adwcleaner.