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deleted profile and firefox wont start (although it says it's running)

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  • Last reply by cor-el

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I was having a problem with firefox on my mac running osx 10.7.5 and the solution I read said my profile may be corrupt so I deleted it. Then I deleted firefox and reinstalled it. Now it says I am missing my profile and it won't start at all. I am writing this using another application as I can't get Firefox to run. Thanks!

I was having a problem with firefox on my mac running osx 10.7.5 and the solution I read said my profile may be corrupt so I deleted it. Then I deleted firefox and reinstalled it. Now it says I am missing my profile and it won't start at all. I am writing this using another application as I can't get Firefox to run. Thanks!

All Replies (3)

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Hi shinyperson,

maybe you should try starting the Profile Manager.
This article nay be useful:
Profile Manager - Create, remove or switch Firefox profiles
Also, have a look at this page:
Profile Manager

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You should never normally delete a profile if it contains useful information. In fact unless you understand fully how Firefox handles profiles it is a good idea never to delete or even rename a profile. Normally all you need do as a troubleshooting step is create and use a new profile. Later attempts may be made to recover information from the old profile.

How did you delete the profile ? (What method did you use, and did you manually delete anything).

Normally when Firefox is reinstalled it will attempt to use an existing profile, otherwise it will make and use a default profile.

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Delete the profiles.ini file to force Firefox to create a new profiles.ini file and a new default profile.