Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My homepage comes up but my search engine doesn't work

  • 3 replies
  • 6 have this problem
  • 2 views
  • Last reply by cor-el

more options

when i type into the search engine or web address, a new page loads and just shows as loading.

when i type into the search engine or web address, a new page loads and just shows as loading.

All Replies (3)

more options

Please update to Firefox 20 Update Firefox to the latest release immediately, then Reset Firefox Refresh Firefox - reset add-ons and settings

more options

How do i reset Firefox?

more options

Did you manage to update to Firefox 20?

Which home page are you using?

Try to use the SearchReset extension to reset some preferences to the default values.

Note that the SearchReset extension only runs once and then uninstalls automatically, so it won't show on the "Firefox > Add-ons" page (about:addons).