We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why does Firefox delete older inbox files unexpectedly?

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by user633449

Video_Veg
Video_Veg
more options

On 3 previous occasions, I found most of my older 'INBOX' files in 'TRASH' folder, but was able to save them. Now I find most of my older files gone - I must have missed the last time Firefox did the unrequested delete of these files. They are gone, and Firefox is still removing older files without asking or my request.

Why is this happening, and how do I stop this?

If no solution, how do I save all my 'INBOX' and other files on my local hard drive and not at Firefox?

On 3 previous occasions, I found most of my older 'INBOX' files in 'TRASH' folder, but was able to save them. Now I find most of my older files gone - I must have missed the last time Firefox did the unrequested delete of these files. They are gone, and Firefox is still removing older files without asking or my request. Why is this happening, and how do I stop this? If no solution, how do I save all my 'INBOX' and other files on my local hard drive and not at Firefox?

All Replies (1)

user633449
user633449
more options

Dupe of https://support.mozilla.org/questions/950133?esab=a&s=&r=0&as=s