Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

adobe plugin keeps crashing. I have rest as per the advice and have ended up with a new homepage view. how do i get the old one back

more options

i rest firefox to solve adobe flash problem. I now have a new view to my homepage. On the old one youtube maps etc showed along the top of the page( not the toolbar) just at the top of the page. Now it is just google and nothing else. Can i get the old view back

Mant thanks

i rest firefox to solve adobe flash problem. I now have a new view to my homepage. On the old one youtube maps etc showed along the top of the page( not the toolbar) just at the top of the page. Now it is just google and nothing else. Can i get the old view back Mant thanks

All Replies (1)

more options

Could you try disabling graphics hardware acceleration? Since this feature was added to Firefox, it has gradually improved, but there still are a few glitches.

You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.). Then perform these steps:

  • Click the orange Firefox button at the top left, then select the "Options" button, or, if there is no Firefox button at the top, go to Tools > Options.
  • In the Firefox options window click the Advanced tab, then select "General".
  • In the settings list, you should find the Use hardware acceleration when available checkbox. Uncheck this checkbox.
  • Now, restart Firefox and see if the problems persist.

Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles:

Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

Upgrade your graphics drivers to use hardware acceleration and WebGL

_________________________________________________________________________________

https://support.mozilla.org/en-US/kb/keep-flash-up-to-date-and-troubleshoot-problems

https://support.mozilla.org/en-US/kb/adobe-flash-plugin-has-crashed

http://forums.adobe.com/thread/1018071?tstart=0

http://blogs.adobe.com/asset/2012/06/inside-flash-player-protected-mode-for-firefox.html