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I want to know why I can no longer get payment options for an online game I play with the firefox browser?

  • 1 reply
  • 1 has this problem
  • 22 views
  • Last reply by cor-el

Henry Rudolph
Henry Rudolph
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when I try to purchase items on my online game I can no longer buy them.For some reason firefox stops the payment options from showing.I choose what I want to buy but when it comes to paying for it thats when nothing happens.No payment option is offered.All that is there is what I have picked to buy.Before it would offer payment options when I had picked what I wanted to purchase but this no longer happens and no payment options are given.It is left like that until I stop and just leave.I would like to know why it now does this? 

  I got offered firefox beta and installed it.That is when it started doing this.I have cleared my cache,browser and history then restarted firefox a number of times now and still the problem persists.Can you please assist me please to somehow put it right back to the way it was before.Thank you for your time.
when I try to purchase items on my online game I can no longer buy them.For some reason firefox stops the payment options from showing.I choose what I want to buy but when it comes to paying for it thats when nothing happens.No payment option is offered.All that is there is what I have picked to buy.Before it would offer payment options when I had picked what I wanted to purchase but this no longer happens and no payment options are given.It is left like that until I stop and just leave.I would like to know why it now does this? I got offered firefox beta and installed it.That is when it started doing this.I have cleared my cache,browser and history then restarted firefox a number of times now and still the problem persists.Can you please assist me please to somehow put it right back to the way it was before.Thank you for your time.

All Replies (1)

cor-el
cor-el
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  • Top 10 Contributor
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You can try to (re)install the current Firefox 17.0.1 release if it isn't working with the current Firefox 18 beta

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.