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amazon.de does not appear in new design

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when i visit amazon.de it still appears in the old blue/orange design. last month they changed their design to white/orange. regardless what i do: clear cache, delete cookies, refresh cache i only managed to get the new design working on amazon.de for one time. other amazon site (.com or co.uk) ususally work, but sometimes after i delete cookies, they also appear in the old design. this sucks. in IE9 the website amazon.de shows in teh new design.

when i visit amazon.de it still appears in the old blue/orange design. last month they changed their design to white/orange. regardless what i do: clear cache, delete cookies, refresh cache i only managed to get the new design working on amazon.de for one time. other amazon site (.com or co.uk) ususally work, but sometimes after i delete cookies, they also appear in the old design. this sucks. in IE9 the website amazon.de shows in teh new design.

All Replies (4)

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Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (MAC)

You may also have to clear the amazon cookies.

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Modified by cor-el

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i tried that already, but it didnt't help. at least only sporadically. sometimes i see amazon.de in the new design now, sometimes not. it's really weird.

any other ideas?

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Which security software (firewall, anti-virus) do you have?
Does it happen after you reboot the computer?

Some security software has virtualization or sandbox features that may cause problems by protecting and restoring files in the Firefox profile folder.

You can also try to reset (power off/on) the router.

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i use NIS 2013 (Norton Internet Security)

it happens all the time, but i wil try disabling the NIS for a short test.