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My Facebook and "Add-on" pages didn't show correctly even I tried to install the latest java and older firefox between v11-15, please help me

  • 2 replies
  • 1 has this problem
  • 14 views
  • Last reply by sarf2k4

sarf2k4
sarf2k4
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My firefox didn't show some pages normally like facebook and the firefox add-ons pages from Tools>Add-ons>Get Add-ons. The page shows only linked text, no graphic whatsoever and firefox keep asking me about certificate exception for every site I visited.

I tried reinstalling java 7 update 7 repeatedly but no luck, even tried to pair with older firefox between v11-15 still no luck. Reset and safe mode not working as well...

Please help me...

Thanks in advance

My firefox didn't show some pages normally like facebook and the firefox add-ons pages from Tools>Add-ons>Get Add-ons. The page shows only linked text, no graphic whatsoever and firefox keep asking me about certificate exception for every site I visited. I tried reinstalling java 7 update 7 repeatedly but no luck, even tried to pair with older firefox between v11-15 still no luck. Reset and safe mode not working as well... Please help me... Thanks in advance

Modified by sarf2k4

All Replies (2)

user633449
user633449
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The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

sarf2k4
sarf2k4 Question owner
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Thanks for the reply, but unfortunately, problem persists, I noticed there are two other profile when I restored the data from mozbackup, I tried to delete the other two profile, still no luck.

This is going to be annoying, firefox kept asking for certificate permission from me, facebook page only shows basic text+link. I told you I tried to reset, reinstall java 7 update 7, switching firefox version v11-15 and safe mode, no luck.

Modified by sarf2k4