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when are they going to fix pdf handling on os x?

  • 6 replies
  • 7 have this problem
  • 1 view
  • Last reply by David S.

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one of the strengths of firefox on os x was the pdf output from virtually any source page. this has been broken for a while. it works properly on safari, but not in firfox 14 and a few previous versions.

one of the strengths of firefox on os x was the pdf output from virtually any source page. this has been broken for a while. it works properly on safari, but not in firfox 14 and a few previous versions.

All Replies (6)

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You could use a helper application to read .pdf files. Preview comes with Mac OS X, and it can read .pdf files.

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Unfortunately, this doesn't help. True, using a helper app for EXISTING PDF files DOES work. This problem occurs when converting non-PDF sources INTO PDF.. Note that this works properly in Safari but NOT Firefox. It appears to be a Firefox problem when converting to PDF.

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You could print the page to a .pdf file. Set that up in File > Print > PDF (button). I just tried that. It works for me.

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Unfortunately, it is the "print to pdf" that isn't working for me. I am aware that it works for some people and not others. But it seems that this only happens with FireFox.

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I found that you can also use File > Print > Preview, which will open the page in Preview. You can save the file as PDF from Preview.

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I've had this problem of crashing when printing webpages to PDF in Firefox off and on with various releases of Firefox and OS X for years now. Sometimes it's intermittent, only happens printing certain pages, sometimes it's consistent, crashes on any web page, but it eventually goes away with a new release of FF. Only to return in a future release...

Print to PDF was working fine with FF 14.0.1 and OS X 10.7.x, but since I upgraded to 10.8 it consistently crashes on every attempt to print any webpage to a PDF file, on both my iMac and my MacBook Pro. By now the Mozilla crash reporter has sent a whole bunch of crashes to Mozilla from both my Macs. Awaiting a fix. Again.

Additional info: I've switched to Safari to avoid this problem, and guess what - printing web pages to PDF files crashes Safari 6.0 too! The crash seems to be happening in the HP printer drivers, so I suspect this problem has been triggered by the recent update to HP printer drivers rather than OS X 10.8 itself or Firefox.

Resolution (24 Aug 2012): This problem was resolved by the installation of OS X 10.8.1 and the HP printer drivers v2.11 released today. Both FF 14.0.1 and Safari 6.0 can now print to PDF without incident.

Modified by David S.