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problems with redirects

  • 3 replies
  • 1 has this problem
  • 3 views
  • Last reply by cor-el

Bob
Bob
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Using Fire Fox 13.0.1 and Vista

When I attempt to log in to various accounts > I enter log in info > click log in and blank page, nothing happens - not redirecting. This is happening with email accounts, paypal account, etc. In other words no one site in particular

Never any error messages, just blank page(s) and no connection. Happens when clicking links in trusted emails as well.

Basically resorting to using IE to overcome this - which bothers me to no end.

Using Fire Fox 13.0.1 and Vista When I attempt to log in to various accounts > I enter log in info > click log in and blank page, nothing happens - not redirecting. This is happening with email accounts, paypal account, etc. In other words no one site in particular Never any error messages, just blank page(s) and no connection. Happens when clicking links in trusted emails as well. Basically resorting to using IE to overcome this - which bothers me to no end.

All Replies (3)

cor-el
cor-el
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  • Top 10 Contributor
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Does this only happen with secure https connections?

Bob
Bob Question owner
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It happens with https and http sites...

cor-el
cor-el
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  • Top 10 Contributor
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Did you check the above posted Knowledge Base article?

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).