We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Google doesn't work since Firefox 13 latest update.

more options

Well since the update Google doesn't work for me at all, but it works in Chrome and Internet Explorer, getting this funny page of windings like text. Here's a screen shot. link text

Well since the update Google doesn't work for me at all, but it works in Chrome and Internet Explorer, getting this funny page of windings like text. Here's a screen shot. [http://img853.imageshack.us/img853/5063/googleerror.png link text]

Modified by spikeynit

Chosen solution

Seems a good ole re-boot sorted it, still odd error mind.

Read this answer in context 👍 0

All Replies (5)

more options

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:


  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

more options

Already tried it, Google still gives this weird code.

Modified by spikeynit

more options

Chosen Solution

Seems a good ole re-boot sorted it, still odd error mind.

more options

Tobbi's solution worked for me immediately after I did it and I thought the problem was completely fixed, but apparently not because the next morning the problem came back and it's been like that all day.

Modified by pastel

more options

cor-el's suggestion here seems to work for most people: https://support.mozilla.org/en-US/questions/930473#answer-346039