Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why won't MSN Messenger load from my email after I upgraded to 13.0

  • 1 reply
  • 106 have this problem
  • 6 views
  • Last reply by cor-el

something121
something121
more options

I used to be able to use MSN Messenger right from my inbox just fine until firefox upgraded to 13.0 I don't why but now it won't load. It works just fine on Internet Explorer but not on firefox after I upgraded and I don't want to use internet Explorer so if anyone can help I'd very much appreciate it, any help is welcome. Thank you.

I used to be able to use MSN Messenger right from my inbox just fine until firefox upgraded to 13.0 I don't why but now it won't load. It works just fine on Internet Explorer but not on firefox after I upgraded and I don't want to use internet Explorer so if anyone can help I'd very much appreciate it, any help is welcome. Thank you.

Modified by something121

Chosen solution

There is a bug with MSN Messenger caused by the usage of globalStorage that is longer supported in Firefox 13+. Hotmail support has been notified about this and is working on a fix.

(please do not comment in bug reports)

Read this answer in context 👍 16

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

There is a bug with MSN Messenger caused by the usage of globalStorage that is longer supported in Firefox 13+. Hotmail support has been notified about this and is working on a fix.

(please do not comment in bug reports)