Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

why do some pages print and some not until I restart the PC?

  • 2 replies
  • 1 has this problem
  • 4 views
  • Last reply by String

Ed_S
Ed_S
more options

Desk top PC is HP A 550 Y, printer isHP D1660, problem with both Firefox & Thunderbird. Pages usually print but, randomly, pages do not print, but can be printed by doing a Restart. During the restart I press the printer on/off button, which is flashing, and it stops flashing

Desk top PC is HP A 550 Y, printer isHP D1660, problem with both Firefox & Thunderbird. Pages usually print but, randomly, pages do not print, but can be printed by doing a Restart. During the restart I press the printer on/off button, which is flashing, and it stops flashing

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

This kind of intermittent problem can be hard to track down. When this happens, rather than restart your PC, have you tried unplugging and re-plugging your printer? (That usually helps with one OfficeJet I've seen.)

Edit: I mean the AC power plug, not the USB cable.

Modified by jscher2000 - Support Volunteer

String
String
more options

Try to see the print preview and then print. If still persist then can print in pdf, see the results, Go for the file > page setup. Also check the printer properties.