Skype Click to Sall plugin prevents Firefox 12 from closing correctly. Is there a fix for this?
I have installed the latest version of Skype and the Skype plugin Click-to-Call. When I exit Firefox 12, the program closes, but the process firefox.exe *32 remains running, and has to be closed manually to re-open Firefox. Skype support says to go back to Firefox 9, but is there a better solution? BTW, no similarproblem with Google Chrome or IE.
All Replies (6)
- see this article -> https://support.skype.com/en/faq/FA10933/How-do-I-enable-Skype-Click-to-Call-on-Mozilla-Firefox?frompage=search&q=firefox+compatible&fromSearchFirstPage=false
Check and tell if its working.
IF it still doesn't work, then Ask Skype this -> "Is Skype Click-to-Call plugin for Firefox Compatible with Firefox 12 ??"
Modified by Hasan
I have already "chatted" with one of their agents, who spent some time researching it, and suggested I uninstall Firefox 12, and install Firefox 9. Not a very good solutiion to the problem, I think. She had no clue as to whether they were working on a fix, but said she would submit it as a request.
Try, if you haven't already, to exit firefox via File > Exit and check it again.
thank you
Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.
Unfortunately, that too doesn't work. The firefox.exe *32 process stays on and prevents another start of Firefox. But thanks anyway for the suggestion.
The Skype Click to Call extension is known to be incompatible with the Norton's anti-phishing component.[1] It is recommended to disable Norton's anti-phishing component within Firefox and use Firefox's built-in anti-phishing.
Of course, this doesn't apply if you don't have Norton installed.
Modified by David Vo
If Skype is preventing Firefox from closing properly then you need to disable Skype Click-to-Call.