Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

firefox with black and white stripes

  • 3 replies
  • 3 have this problem
  • 7 views
  • Last reply by walterdp

more options

I'm having problems with Mozilla Firefox 12 and Windows 7 in a particular laptop. The problem is that the Firefox window appears with a black and white stripes pattern. When I disable all the addons (using the option in the Help menu) it works fine, but then I try disabling each one of the addons individually (or all together), it does not work.

Any idea?

Thanks

I'm having problems with Mozilla Firefox 12 and Windows 7 in a particular laptop. The problem is that the Firefox window appears with a black and white stripes pattern. When I disable all the addons (using the option in the Help menu) it works fine, but then I try disabling each one of the addons individually (or all together), it does not work. Any idea? Thanks

Chosen solution

try to update your graphics driver from here http://support.amd.com/us/gpudownload.../radeonmob_win7-32.aspx or the support section of your laptop's manufacturer.

if this won't help, disable hardware acceleration in firefox under options > advanced > general

Read this answer in context 👍 1

All Replies (3)

more options

Chosen Solution

try to update your graphics driver from here http://support.amd.com/us/gpudownload.../radeonmob_win7-32.aspx or the support section of your laptop's manufacturer.

if this won't help, disable hardware acceleration in firefox under options > advanced > general

more options

Excellent idea. Updating drivers seemed to help. Thanks!