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Firefox does not save webmail attachments

  • 3 replies
  • 1 has this problem
  • 5 views
  • Last reply by cor-el

morzh
morzh
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Windows XP, Home ed, up to date.

When saving attachments from Yahoo mail or a company's mail-server email, the attachment fails to save, saying that it cannot write to the location ("Downloads").

The same file will be saved successfully from IE.

Also what troubles me, I realized that when Firefox failed to save, I lost the ability to delete files in Downloads, and then I found out I cannot delete ANY file ANYWHERE, anymore. Windows will deny access to ANY file I try to delete.

I restored the Windows to some time in January restore point. I regained the deleting rights. Then the very first time I tried to save an attachment from Firefox, I again 1) failed to save, 2) lost my deleting privileges (although I can write or copy). I again successfully saved that same attachment (an MS Word doc) using IE.

Also, I actually can delete files using CMP prompt.

What gives?

Windows XP, Home ed, up to date. When saving attachments from Yahoo mail or a company's mail-server email, the attachment fails to save, saying that it cannot write to the location ("Downloads"). The same file will be saved successfully from IE. Also what troubles me, I realized that when Firefox failed to save, I lost the ability to delete files in Downloads, and then I found out I cannot delete ANY file ANYWHERE, anymore. Windows will deny access to ANY file I try to delete. I restored the Windows to some time in January restore point. I regained the deleting rights. Then the very first time I tried to save an attachment from Firefox, I again 1) failed to save, 2) lost my deleting privileges (although I can write or copy). I again successfully saved that same attachment (an MS Word doc) using IE. Also, I actually can delete files using CMP prompt. What gives?

All Replies (3)

cor-el
cor-el
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  • Top 10 Contributor
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Did you check the owner and the permissions of those files and folders via the right-click context menu > Properties?

Try to ask advice on a Windows oriented forum.

morzh
morzh Question owner
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Yes. I went to cmd and typed "dir /q". I am the owner.

cor-el
cor-el
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  • Top 10 Contributor
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Do a malware check with some malware scanning programs on the Windows computer.
You need to scan with all programs because each program detects different malware.
Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also: