Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I just upgraded to 10...and now links and buttons black out when my cursor moves over them, and my entire window goes black whenever I scroll.

  • 1 reply
  • 3 have this problem
  • 3 views
  • Last reply by Matt_G

more options

I just upgraded to Firefox 10 and had to go back to 3.6 because 10 doesn't seem to work on my computer. I have a windows 7 pc. After upgrading, whenever I moved my cursor over a button or link, that link blanks out or a black bock appears over it. Additionally, whenever I try to scroll, the entire window goes black until I stop scrolling.

I just upgraded to Firefox 10 and had to go back to 3.6 because 10 doesn't seem to work on my computer. I have a windows 7 pc. After upgrading, whenever I moved my cursor over a button or link, that link blanks out or a black bock appears over it. Additionally, whenever I try to scroll, the entire window goes black until I stop scrolling.

Chosen solution

Hi Nester88,

I'd try starting Firefox in Diagnose Firefox issues using Troubleshoot Mode. If you don't have the issue while all of your add-ons, extensions, and themes are disabled, you can try adding them back in one by one until you find the culprit.

Hopefully this helps!

Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

Hi Nester88,

I'd try starting Firefox in Diagnose Firefox issues using Troubleshoot Mode. If you don't have the issue while all of your add-ons, extensions, and themes are disabled, you can try adding them back in one by one until you find the culprit.

Hopefully this helps!