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When I open firefox a prompt from above says ""[email protected]" - Invalid username/password combination. If you continue to get this error, try entering your email address as your username." How do I fix this.?

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  • Last reply by Gordon1551

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Hi Folks, For the past couple of days I've been personalizing my Firefox page trying themes and getting different "add-ons". It's been a lot of fun. But one thing that keeps happening is as soon as I open Firefox a prompt come's down from above saying - "[email protected]" - Invalid username/password combination. If you continue to get this error, try entering your email address as your username. How do I fix this so that doesn't keep happening...???

Hi Folks, For the past couple of days I've been personalizing my Firefox page trying themes and getting different "add-ons". It's been a lot of fun. But one thing that keeps happening is as soon as I open Firefox a prompt come's down from above saying - "[email protected]" - Invalid username/password combination. If you continue to get this error, try entering your email address as your username. How do I fix this so that doesn't keep happening...???

Chosen solution

Hi Gordon,

Are you able to take a screenshot while the prompt is up and post it here?

On a Mac, that's Command-Shift-3, the screenshot will be then saved on your desktop.

Please make sure there is no sensitive information on your screen when you do this as it takes a shot of the entire screen.

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Chosen Solution

Hi Gordon,

Are you able to take a screenshot while the prompt is up and post it here?

On a Mac, that's Command-Shift-3, the screenshot will be then saved on your desktop.

Please make sure there is no sensitive information on your screen when you do this as it takes a shot of the entire screen.

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Hi timc, Thank you for answering my question. After taking the screen shot I started thinking "maybe it's one of the add-ons that I downloaded!!!" So I turned off the "Yahoo! Notifier" add-on, and sure enough "poof-it never appeared again"... Thanks for being the guy to get me out of myself and start thinking backwards...(And I really don't need that add-on anyway, just seemed cool that's all)... Thanks again timc...!!!