how do i get rid of Ask.com
I downloaded Frostfire, and when I did that Ask.com attached itself and now when I go into Firefox it brings up Ask.com as my search engine. I found several suggestions on the web and tried them all no success. Can you help
Chosen solution
Most "free" programs on the internet that install "extra" software, give the user an option (un-check a box) to not install the "extra" software. Some require the user to run a "custom" installation of the "free" program to see that option. Be watchful during installation of "free" software.
- Remove Ask Toolbar (if you have it installed):
- Reset your home page (if the Ask search page is displayed when starting Firefox): http://support.mozilla.org/en-US/kb/How+to+set+the+home+page
- You can reset to the default by clicking "Restore to default" on Options > General > Startup > Home page. Be sure to set "When Firefox starts" to "Show my home page" on that same panel.
- Reset your Location Bar search engine (if typing a few words in the URL/Location Bar takes you to Ask search):
- type about:config in your Location Bar, like typing a web site address, and press the Enter key
- ignore warning and choose to continue
- in Filter, type keyword.URL
- in lower part of screen, if it is bold and shows "user set", right-click keyword.URL and choose "Reset"
- in Filter, type Ask
- any items in lower part of screen in bold and showing "user set", right-click and choose "Reset"
- close about:config tab
- See:
- If Ask is shown in your Search Bar and you want to remove it:
If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.
Not related to your question, but...
You may need to update some plug-ins. Check your plug-ins and update as necessary:
- Plug-in check --> http://www.mozilla.org/en-US/plugincheck/
- Adobe Shockwave for Director Netscape plug-in: Installing (or Updating) the Shockwave plugin with Firefox
- Adobe PDF Plug-In For Firefox and Netscape: Installing/Updating Adobe Reader in Firefox
- Shockwave Flash (Adobe Flash or Flash): Updating Flash in Firefox
- Next Generation Java Plug-in for Mozilla browsers: Installing or Updating Java in Firefox
All Replies (1)
Chosen Solution
Most "free" programs on the internet that install "extra" software, give the user an option (un-check a box) to not install the "extra" software. Some require the user to run a "custom" installation of the "free" program to see that option. Be watchful during installation of "free" software.
- Remove Ask Toolbar (if you have it installed):
- Reset your home page (if the Ask search page is displayed when starting Firefox): http://support.mozilla.org/en-US/kb/How+to+set+the+home+page
- You can reset to the default by clicking "Restore to default" on Options > General > Startup > Home page. Be sure to set "When Firefox starts" to "Show my home page" on that same panel.
- Reset your Location Bar search engine (if typing a few words in the URL/Location Bar takes you to Ask search):
- type about:config in your Location Bar, like typing a web site address, and press the Enter key
- ignore warning and choose to continue
- in Filter, type keyword.URL
- in lower part of screen, if it is bold and shows "user set", right-click keyword.URL and choose "Reset"
- in Filter, type Ask
- any items in lower part of screen in bold and showing "user set", right-click and choose "Reset"
- close about:config tab
- See:
- If Ask is shown in your Search Bar and you want to remove it:
If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.
Not related to your question, but...
You may need to update some plug-ins. Check your plug-ins and update as necessary:
- Plug-in check --> http://www.mozilla.org/en-US/plugincheck/
- Adobe Shockwave for Director Netscape plug-in: Installing (or Updating) the Shockwave plugin with Firefox
- Adobe PDF Plug-In For Firefox and Netscape: Installing/Updating Adobe Reader in Firefox
- Shockwave Flash (Adobe Flash or Flash): Updating Flash in Firefox
- Next Generation Java Plug-in for Mozilla browsers: Installing or Updating Java in Firefox
Modified