Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

browser hijacked by "mydomainadvisor" - please help! Sandi

more options

When opening Mozilla Firefox browser to do a search, the screen does not open to the normal Firefox homepage with a Google search bar....instead the browser is hijacked to a blank screen, with heading: "Welcome to Mydomainadvisor.com" I have found references on the web to mydomainadvisor as a trojan virus that can change settings including registry and maybe pick up passwords, etc. PLEASE HELP me get rid of this!!! Thank you!!! Sandi

When opening Mozilla Firefox browser to do a search, the screen does not open to the normal Firefox homepage with a Google search bar....instead the browser is hijacked to a blank screen, with heading: "Welcome to Mydomainadvisor.com" I have found references on the web to mydomainadvisor as a trojan virus that can change settings including registry and maybe pick up passwords, etc. PLEASE HELP me get rid of this!!! Thank you!!! Sandi

All Replies (2)

more options

Do a malware check with some malware scan programs. You need to scan with all programs because each program detects different malware. Make sure that you update each program to get the latest version of the database before doing a scan.

See also "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked and Searches are redirected to another site

more options

I have been having this problem for about two months now. Malware scans don't catch it. NOTHING does. I've tried everything I know of to get rid of it. . .it's getting more aggresive. Help!