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On yahoo mail doesn't open online messenger contats windows when i want to chat

  • 5 replies
  • 65 have this problem
  • 1 view
  • Last reply by tanoota

kambinator
kambinator
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Yahoo Mail has a web messenger, in Firefox 8 all worked fine, but after upgrading to 9.0.1 when i click on a contact in my contacts list (to send a IM) nothing happens, in Firefox 8, when i clicked on a contact, a window opened and i could type my message, insert smiles... and send messages. So in Firefox 9.0.1 when i do the same thing nothing happens, no window appears and i can't type or send messages. Tried disabling adblockplus, but this didn't solved the problem.

Yahoo Mail has a web messenger, in Firefox 8 all worked fine, but after upgrading to 9.0.1 when i click on a contact in my contacts list (to send a IM) nothing happens, in Firefox 8, when i clicked on a contact, a window opened and i could type my message, insert smiles... and send messages. So in Firefox 9.0.1 when i do the same thing nothing happens, no window appears and i can't type or send messages. Tried disabling adblockplus, but this didn't solved the problem.

Chosen solution

Thank-you, Oxylatium! I went back to Firefox 8.0.1 and I'm living the dream again :)

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All Replies (5)

Swarnava Sengupta
Swarnava Sengupta
  • Locale Leader
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Known issue, our QA team working on it, See

you can follow the bug by opening bugzilla account and add to CC list :)

kambinator
kambinator Question owner
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Marcia Knous [:marcia] 2011-12-22 17:47:14 PST

I found a workaround to get chat to work.

STR: 1. Go into your Yahoo Messenger Options - Change the Window in the dropdown to Tab and press OK. 2. Then go back and switch it to small window and press OK.

After that I can get the chat window to launch. I tested on Mac as well as that workaround works.

Modified by kambinator

tanoota
tanoota
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Kambinator, I've been trying for an hour and I can not get the Messenger Options to even open up. Tried another hint to go to a contact first and then open and still no go.

Oxylatium
Oxylatium
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Yes, it's another issue, Messenger options are not reachable. Wait for a fix or use FF 10 beta.

tanoota
tanoota
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Chosen Solution

Thank-you, Oxylatium! I went back to Firefox 8.0.1 and I'm living the dream again :)