We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

A friend of can't open Firefox. It says Windows Media is default program. Can you tell me what the problem might be.

more options

She had the win7 maleware on her computer. We got rid of it. Now when she tries to start IE or Firefox it goes to Windows Media window. Is there some sort of file extension problem. Also, she went to DOWNLOADS window and tried to re-install Firefox Setup 4.0.1 - didn't work.

She had the win7 maleware on her computer. We got rid of it. Now when she tries to start IE or Firefox it goes to Windows Media window. Is there some sort of file extension problem. Also, she went to DOWNLOADS window and tried to re-install Firefox Setup 4.0.1 - didn't work.

All Replies (1)

more options

Exe fixer should solve the problem

download extract and run the reg file