Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

my mail account was shut down

  • 2 replies
  • 1 has this problem
  • 5 views
  • Last reply by cor-el

Jerry114
Jerry114
more options

My account was shut down. AOL will not let me log on my Mac Mail.

My account was shut down. AOL will not let me log on my Mac Mail.

All Replies (2)

Vivek
Vivek
more options

Hi,

Firefox and other browsers are front ends that just display email pages like any other web pages. The email account, the emails in it, the account settings, storage etc. are all at the provider's (AOL, gmail, yahoo, hotmail etc.) end. So you may have to find a way to contact AOL.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > Cookies: "Show Cookies"