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I keep being offered a Firefox update but when I click 'install' the bar just goes round and round with the half white, half blue and doesn't install.

  • 2 replies
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  • Last reply by wheatles

wheatles
wheatles
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I have a Macbook (bought in June 2011). Several times in past weeks I have been offered a Firefox update and urged to install it. However when I click OK the bar at the top of the window just goes round and round with the half white half blue sort of roll and just won't install, no matter how long I wait. ie it never changes to the solid blue line which should gradually fill up the bar. Thanks Jane

I have a Macbook (bought in June 2011). Several times in past weeks I have been offered a Firefox update and urged to install it. However when I click OK the bar at the top of the window just goes round and round with the half white half blue sort of roll and just won't install, no matter how long I wait. ie it never changes to the solid blue line which should gradually fill up the bar. Thanks Jane

Chosen solution

try the alternate and easiest way by downloading here

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Swarnava Sengupta
Swarnava Sengupta
  • Locale Leader
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Chosen Solution

try the alternate and easiest way by downloading here

wheatles
wheatles Question owner
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Thank you. That seemed to work.