Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How to stop "would you like to help improve FF" popup?

  • 9 replies
  • 25 have this problem
  • 3 views
  • Last reply by jwsadler

more options

I am trying to run automated tests (Selenium) of out web application, and every time it opens a FF window it gets blocked by a popup saying "Would you like to help improve Mozilla FF etc)". I have tried clicking No and restarting FF, and also un-checking Submit Performance Data in Options. Please let me know what I need to do, as I can't continue with the task I'm meant to be doing until I can fix this! Thanks...

I am trying to run automated tests (Selenium) of out web application, and every time it opens a FF window it gets blocked by a popup saying "Would you like to help improve Mozilla FF etc)". I have tried clicking No and restarting FF, and also un-checking Submit Performance Data in Options. Please let me know what I need to do, as I can't continue with the task I'm meant to be doing until I can fix this! Thanks...

Chosen solution

I tried to set toolkit.telemetry.prompted to true, but still it is asking every time while opening a browser window from selenium.

Read this answer in context 👍 0

All Replies (9)

more options

You can set the Boolean pref toolkit.telemetry.prompted to true on the about:config page or use the file user.js to initialize that pref to true.

more options

Thanks, I'll try that on Monday and let you know.:-) - Chris

more options

Chosen Solution

I tried to set toolkit.telemetry.prompted to true, but still it is asking every time while opening a browser window from selenium.

more options

If selenium doesn't use that profile, but creates a new profile or initialize that profile in another way then it won't work.

Is that pref still set?

If a new profile is created then try to initialize that pref via a user.js file in the default template folder "\defaults\profile" (you need to create that folder in the Firefox program folder).


user_pref("toolkit.telemetry.prompted", true);
more options

Try this: create a file called user.js in your profile with the following 3 lines:

user_pref("toolkit.telemetry.enabled", false); user_pref("toolkit.telemetry.prompted", 2); user_pref("toolkit.telemetry.rejected", true);

https://support.mozilla.com/en-US/questions/898549

more options

The prefs as posted by davidtse916 apply to Firefox 9+ versions and not Firefox 7/8 where toolkit.telemetry.prompted is a Boolean pref.

more options

FWIW, profile creation with toolkit.telemetry.prompted has been added in newer versions of selenium (not sure exactly, some version after 2.3).

https://groups.google.com/forum/#!topic/selenium-developer-activity/S8koNK8QgUU

more options

Hi,

I have this issue when running Selenium tests via .Net - every time the browser starts I am prompted and the tests do not run. Do you have a fix for this? I am running against version 2.14.

The above link is a little confusing - is this something that I can apply locally?

Modified by jwsadler