Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

FF8 crashes during startup, no matter what i try

  • 3 replies
  • 2 have this problem
  • 1 view
  • Last reply by noitidart

more options

I tried safemode by hodling shift, it didn't work. I trided to launch profile manager from start>run it crashed also. I removed all addons from my profile folder (i moved them to a temporary folder on my desktop) and then tried and it is still crashing, and in details it still says all the addons are there.

I tried safemode by hodling shift, it didn't work. I trided to launch profile manager from start>run it crashed also. I removed all addons from my profile folder (i moved them to a temporary folder on my desktop) and then tried and it is still crashing, and in details it still says all the addons are there.

Modified by noitidart

All Replies (3)

more options

Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See:

See:

If you have submitted Breakpad crash reports then post the IDs of one or more Breakpad crash reports (bp-xxxxxxxx-xxxxxxxxx-xxxx-xxxxxxxxxxxx). You can find the IDs of the submitted crash reports on the about:crashes page. You can open the about:crashes page via the location bar, like you open a website.

See:

Modified by Swarnava Sengupta

more options

I tried to create a new profile however I can't. Firefox pops up with the crash reporter even though i am trying to launch the profile managerf. :(

I can't get to the crash ids because I can't open firefox, it crashes in startup. :(

I don't use roboform. I read a lot and people say reintsalling didn't fix their problem. I used FF8 fine for like a day or two.

Modified by noitidart

more options

I didn't do anything and i started it today and it worked. IT didn't work fine, it popped up tabs asking me to install/enable/disable all my addons again. But its weird i didnt do anything and it works now.