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Firefox crashes

  • 2 replies
  • 31 have this problem
  • 1 view
  • Last reply by Ernest Lee

Ernest Lee
Ernest Lee
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Everything was working fine with the previous version of Firefox until Firefox 8 update was applied.

What I did was to update Firefox 8 by updating via the program but when it crashed, I did a clean uninstall and re-install the program. On the same day, Apple released a Java update and that too was updated.

The crash started when I visited my school eLearning website (http://webct.uwa.edu.au) and that required Java to run. Usually the old Firefox will have a pop up box alerting me that Blackboard would like to run an applet which I clicked ok and it would run smoothly.

With Firefox 8 and the new Java, it crashes every time when I log into the learning module. Is there anything wrong with the Java or Firefox itself? Thanks.

Everything was working fine with the previous version of Firefox until Firefox 8 update was applied. What I did was to update Firefox 8 by updating via the program but when it crashed, I did a clean uninstall and re-install the program. On the same day, Apple released a Java update and that too was updated. The crash started when I visited my school eLearning website (http://webct.uwa.edu.au) and that required Java to run. Usually the old Firefox will have a pop up box alerting me that Blackboard would like to run an applet which I clicked ok and it would run smoothly. With Firefox 8 and the new Java, it crashes every time when I log into the learning module. Is there anything wrong with the Java or Firefox itself? Thanks.

All Replies (2)

knorretje
knorretje
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Your crashreport:
https://crash-stats.mozilla.com/report/index/bp-59e72a57-d20d-4af9-9e25-05cd22111109
Firefox 8.0 Crash Report [@ mozilla::plugins::parent::_forceredraw ]
The developers are investigating this in bug 700835.

Ernest Lee
Ernest Lee Question owner
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oh thanks for the reply. i thought there was an error with the system. not to mention it is exam period which requires the use of our education's online learning system. hope they roll out a patch soon. meantime, safari to the rescue. :)