Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I got an automatic Firefox 7 update at home. Now the internet does not work. It "hangs". I cannot access anything. Why?

  • 1 reply
  • 6 have this problem
  • 1 view
  • Last reply by IronCross

SteinarS
SteinarS
more options

I need help. I cannot use my home PC (laptop) anymore accessing internet using Firefox 7: no contact. Before updating everything was OK. I got a warning that some Java versions were not comatible with Firefox 7. Since Firefox 7 did not work, I updated Java but still the same. I have to change to Opera if you cannot help me, but I cannot find my Internet favorites. Where are they located?

I need help. I cannot use my home PC (laptop) anymore accessing internet using Firefox 7: no contact. Before updating everything was OK. I got a warning that some Java versions were not comatible with Firefox 7. Since Firefox 7 did not work, I updated Java but still the same. I have to change to Opera if you cannot help me, but I cannot find my Internet favorites. Where are they located?

Chosen solution

C:\Users\Your account\AppData\Roaming\Mozilla\Firefox\Profiles\Your profile.default\bookmarkbackups

Read this answer in context 👍 1

All Replies (1)

IronCross
IronCross
more options

Chosen Solution

C:\Users\Your account\AppData\Roaming\Mozilla\Firefox\Profiles\Your profile.default\bookmarkbackups