Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox crashes

  • 2 replies
  • 2 have this problem
  • 1 view
  • Last reply by rosey13

rosey13
rosey13
more options

I've tried 23 times in the past two hours to open Firefox and continue to get the crash. I've checked virus, spyware, and such. I updated the Firefox program. I've rebooted my computer several times. Crashes continue. Please advise what else I might do. Thanks!

P.S. I listed the last three crash report ids. If you would like the rest, please let me know and I'll send them, too.

I've tried 23 times in the past two hours to open Firefox and continue to get the crash. I've checked virus, spyware, and such. I updated the Firefox program. I've rebooted my computer several times. Crashes continue. Please advise what else I might do. Thanks! P.S. I listed the last three crash report ids. If you would like the rest, please let me know and I'll send them, too.

Chosen solution

That is a problem with Trusteer Rapport

Read this answer in context 👍 1

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

That is a problem with Trusteer Rapport

Modified by cor-el

rosey13
rosey13 Question owner
more options

Thank you for the input. I stopped Trustee Rapport and was able to open Firefox. While it was open, I started TR again. Then I closed Firefox and started it again with no issues...so far! Hopefully all will stay running. Do I need to report this to TR?