Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I double click on the Mozilla Firefox desktop item and it wont open!

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by Tim

aurinoko
aurinoko
more options

I tried to open firefox and it wont. I'll double clicked on the icon and nothing will open. Windows explorer opens fine but not firefox. I even Uninstalled it then re-installed it but still nothing. it was working fine earlyer today though. can you help?

I tried to open firefox and it wont. I'll double clicked on the icon and nothing will open. Windows explorer opens fine but not firefox. I even Uninstalled it then re-installed it but still nothing. it was working fine earlyer today though. can you help?

All Replies (1)

Tim
Tim
more options

Have you restarted your computer?

Can you open it if you start Firefox in Safe Mode? http://support.mozilla.com/en-US/kb/Safe+Mode

Can you open the profile manager? http://support.mozilla.com/en-US/kb/Basic%20Troubleshooting#w_8-make-a-new-profile